At Sydocs Infotech, we are committed to ensuring the satisfaction of our clients. Our Refund and Returns Policy outlines the conditions under which you may request a refund or modification of services purchased from us. Please read through our policy carefully before committing to any service.
1. Eligibility for Refunds
We offer refunds on our services under the following conditions:
- Project Cancellation: If a project is canceled within 7 days of placing an order and work has not yet commenced, you are eligible for a full refund.
- Unfulfilled Services: If we are unable to deliver the agreed-upon services due to internal constraints or unforeseen circumstances, a full or partial refund may be issued after reviewing the progress of the work.
- Dissatisfaction with Service: If you are unsatisfied with the services provided, you may request revisions. If we are unable to meet the agreed standards after multiple revisions, a refund may be issued based on the extent of work completed and the reasons provided.
2. Non-Refundable Situations
Refunds are not available in the following scenarios:
- Completed Projects: Once the project has been completed, delivered, and approved by the client, no refunds will be issued.
- Change of Mind: If you change your mind after the project has started or after delivery, a refund will not be issued.
- Third-Party Costs: Any third-party costs, including hosting, domain registration, and plugin or software licenses, are non-refundable.
3. How to Request a Refund
To request a refund, please email us at support@sydocsinfotech.com with your project details, reasons for requesting a refund, and any relevant documentation. We will review your request and respond within 5 business days.
4. Revisions and Corrections
We offer free revisions as part of our commitment to quality service. The number of revisions allowed will be determined during the project discussion phase. If you are unhappy with certain aspects of the design, we encourage you to contact us for revisions before considering a refund.
5. Turnaround Time for Refunds
Once a refund is approved, it may take 7-10 business days for the funds to reflect in your account, depending on your bank or payment provider.
6. Contact Us
For any questions regarding our Refund and Returns Policy, feel free to reach out to us at:
Sydocs Infotech
Email: support@sydocsinfotech.com
Phone: +1-234-567-890
At Sydocs Infotech, we are committed to ensuring the satisfaction of our clients. Our Refund and Returns Policy outlines the conditions under which you may request a refund or modification of services purchased from us. Please read through our policy carefully before committing to any service.
1. Eligibility for Refunds
We offer refunds on our services under the following conditions:
- Project Cancellation: If a project is canceled within 7 days of placing an order and work has not yet commenced, you are eligible for a full refund.
- Unfulfilled Services: If we are unable to deliver the agreed-upon services due to internal constraints or unforeseen circumstances, a full or partial refund may be issued after reviewing the progress of the work.
- Dissatisfaction with Service: If you are unsatisfied with the services provided, you may request revisions. If we are unable to meet the agreed standards after multiple revisions, a refund may be issued based on the extent of work completed and the reasons provided.
2. Non-Refundable Situations
Refunds are not available in the following scenarios:
- Completed Projects: Once the project has been completed, delivered, and approved by the client, no refunds will be issued.
- Change of Mind: If you change your mind after the project has started or after delivery, a refund will not be issued.
- Third-Party Costs: Any third-party costs, including hosting, domain registration, and plugin or software licenses, are non-refundable.
3. How to Request a Refund
To request a refund, please email us at support@sydocsinfotech.com with your project details, reasons for requesting a refund, and any relevant documentation. We will review your request and respond within 5 business days.
4. Revisions and Corrections
We offer free revisions as part of our commitment to quality service. The number of revisions allowed will be determined during the project discussion phase. If you are unhappy with certain aspects of the design, we encourage you to contact us for revisions before considering a refund.
5. Turnaround Time for Refunds
Once a refund is approved, it may take 7-10 business days for the funds to reflect in your account, depending on your bank or payment provider.
6. Contact Us
For any questions regarding our Refund and Returns Policy, feel free to reach out to us at:
Sydocs Infotech
Email: support@sydocsinfotech.com
Phone: +91-9074323019
